Voice Mashups, The Evolution of the Data Mashup

Voice Mashups are making ground as both developers and business are seeing the opportunity to incorporate pre-recorded voice messages into web applications.

Voice Mashups Defined

Briefly, a mashup is define as a lightweight application that takes data from more than more than one source and puts the data together in an interesting way.

Voice mashups involves a combination involves multiple data sources, triggers, events, and even multiple applications that aren’t hosted by the same service provide and utilize pre-recorded voice to communicate a message.

Voice Applications

In the area of voice, in Simulscribe, SpinVox voicemail, IVR, speech-to-text, delivery by SMS, email,

The world of Skype, API is there. Is that a Mashup?

UPS: A Consumer Voice Mashup Application

Problem: UPS need a signature for the successful delivery of a package. Making unannounced visits to people during the daytime, particularly to residential addresses, often results in the delivery person making two or three visits to the house as people weren’t aware of the package being delivery or that a signature is required.

Solution: UPS has implemented a voice broadcast system to inform customers that they will be receiving a delivery at a particular time and asks that they we present in order to provide a signature.

Results: UPS is able to minimize the number of visits requires to fulfill the delivery and customer receives their package in a timely manner.

To learn more, listen to the podcast involving Alec Saunders, Thomas Howe, Andy Abramson and Jim Courtney, along with nearly two dozen other participants as they discuss voice mashups and the opportunities that lie ahead.

What other application of voice have you seen in action?

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